Legal

Privacy Policy

Your health information is deeply personal. This policy explains what we collect, why, and the choices you have — in line with the Data Privacy Act of 2012 (RA 10173).

Last updated: July 14, 2026

1. Who we are

PremiumHealth Diagnostic Center(“PremiumHealth,” “we,” “us”) operates this website and our diagnostic services in Bocaue, Bulacan. We act as a personal information controller under RA 10173.

2. Information we collect

  • Identity & contact details (name, birthdate, sex, address, phone, email).
  • Booking details (tests or packages selected, preferred schedule).
  • Health & diagnostic information (test orders, specimens, and results).
  • Payment and HMO/PhilHealth details needed to process your visit.
  • Website usage data (device, pages viewed) to keep the site secure and useful.

3. How we use your information

We use your information to schedule and deliver diagnostic services, process results, coordinate with your physician or HMO, issue receipts, respond to inquiries, and meet legal and regulatory obligations. We do not sell your personal information.

4. Sharing and disclosure

We may share information with your referring physician, your HMO or PhilHealth for claims, reference laboratories for specialized tests, and government agencies where required by law. All partners are bound to protect your data.

5. Data retention

We retain medical records for the periods required by the Department of Health and applicable regulations, then securely dispose of them. Marketing preferences are kept until you opt out.

6. Your rights

Under RA 10173 you have the right to be informed, to access, to object, to rectify, to erasure or blocking, to data portability, and to file a complaint with the National Privacy Commission. To exercise these rights, contact our Data Protection Officer.

7. Security

We apply organizational, physical, and technical safeguards — including access controls, encryption in transit, and staff confidentiality — to protect your data against unauthorized access, loss, or misuse.

8. Cookies

Our website uses essential cookies to function and may use analytics to improve your experience. You can control cookies through your browser settings.

9. Contact our Data Protection Officer

Questions or requests? Email or call . We respond within a reasonable time.

This document is a good-faith template provided for a diagnostic-center website and is not legal advice. Please have it reviewed by qualified counsel and adapted to your actual practices before publishing.